Hi, I’m Steve Spray. I’m a Change Management and Change Communications Consultant. I work with organisations across the public and private sectors, central government and defence, helping them to deliver operational change, technology integrations, cultural shifts, and workforce transitions.
I tailor my support to the specific needs of each change initiative, whether it's a single project or several running in parallel, and whether the focus is on change management, change communications, or a blend of both. Whatever the scope or complexity, I ensure my clients receive the expertise and guidance they need to achieve their change goals - smoothly, efficiently, and sustainably.
Change Management Consultant
As a Change Management Consultant, I focus on the human side of transformation. This involves assessing how change impacts individuals, and designing interventions - such as coaching, training, and workshops, to support employees as they adapt. My role includes identifying and mitigating resistance, addressing concerns, building resilience, fostering engagement, and tracking progress to ensure change becomes embedded in day-to-day operations.
Change Communications Consultant
On the other hand, as Change Communications Consultant, I handle the storytelling around the change. I help the organisation, and when necessary, external stakeholders, to understand, engage with, and gain confidence in the transformation. This is achieved through clear, consistent messaging that explains the rationale, benefits, and roadmap of the change. I translate technical details into accessible language, and use a mix of channels - emails, meetings, and digital platforms, to keep everyone informed, build trust through transparency, and manage perceptions.
Key Differences
While both roles are vital to successful transformation, as a Change Management Consultant I focused on individual support, behavioural change, and cultural alignment. By contrast, as a Change Communications Consultant, I concentrate on the “what” and “why” of the change, creating clarity and enthusiasm that energises and supports the broader change effort.
Why both matter
When both skill sets are brought together, strategic change management and expert communications, a powerful advantage is gained: the ability to guide people through change with empathy and structure, while also ensuring everyone understands and supports the journey. This dual approach significantly increases the likelihood of a smooth and lasting transformation.
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If you have a change project that requires change management support, change communications support, or both, please get in touch, I would be happy to discuss your requirements.
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▶ Programme to unify nine change processes within a common change framework, standardise the categorisation of change, and introduce a new IT solution for the management and governance of change.
▶ Programme to identify, digitally preserve, and electronically store data that historically had been held locally on a wide range of media and introduce a new IT solution to enable access to the data once digitised.
▶ Programme to drive the adoption of a new service for 29 UK Government Departments, to protect the security of UK Civil Servants when travelling overseas on government business.
▶ Programme to consolidate transactional services for national security vetting clearances and appeals, vetting for international organisations, and security education and awareness, within a single entity.
▶ Programme to transition the Decisioning Software Division of a leading organisation, which operates in five countries, to a new business operating model.
▶ Programme to adopt the Government Standard Operating (IT) Platform by the Metropolitan Police.
▶ Programme to consolidate acute hospital services and community health services within one organisation.
▶ Programme to introduce and adopt Enterprise Resource Planning software for a government department.
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PROSCI Practitioner
APMG Practitioner
CIPR Member
Security Clearance
(SC)
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